Third party application maintenance (TPAM)

Your application portfolio is valuable, it represents an important part of your company’s property and you must always improve its quality and upgradability. Outsourcing your application maintenance, seeing through such a transfer of responsibility means you must be able to count on a competent and experienced service provider.

TRANSPARENCY AND CONTROL

At Exelcia, process management and reporting are at the center of our approach and our quality commitment, where outsourcing and third party application maintenance are concerned.

Working with BtoC and BtoB big actors, we know how to take into account one of your main concerns: respecting the commitments made to your customers as much as the satisfaction of the end users of your solutions.

Trust doesn’t mean letting go : you are in control of our services through regular reporting.
Our interventions don’t mean your service is interrupted as we take into account one of your main concerns: respecting the commitments you’ve made to your clients and the satisfaction of the end users of your solutions.